This Privacy Policy describes how 1448 (we, us, or our) collects, uses, and shares your personal information when you use our mobile and web applications (the Service) — including social networking, gigs, marketplace, and artisan hire features built for an ethical, respectful community.
1. Information we collect
We collect information directly from you, automatically through your use of the Service, and sometimes from third-party sources.
1.1 Information you provide directly
- Account data: Username, password (hashed), email address, first name, last name, and profile picture.
- Social content: Posts, comments, likes, reactions, direct messages, and group participation history.
- Commerce and work data:
- Seller information: Products listed, inventory, pricing, and currency of sale.
- Buyer information: Purchase history, shipping address, and billing information (payment card details are processed securely by third-party payment processors, not stored by us).
- Gigs and artisans: Job posts, applications, quotes, milestones, and messages related to work on the platform.
1.2 Information collected automatically
- Usage and activity data: Information about how you use the Service, including products you view, items added to your cart, groups you visit, and people you interact with.
- Log and device data: IP address, device type, operating system version, app version, and unique device identifiers.
- Real-time communication data: Timestamps, conversation participants, and connection status for our chat and messaging services.
2. How we use your information
We use your information to provide and improve the Service, personalize your experience, and ensure security.
| Purpose | Description |
|---|---|
| Service operation | To manage your account, facilitate login (including optional biometric access via secured local keys), process transactions, and provide real-time chat functionality. |
| Marketplace function | To display listings based on your location and preferences, process orders, manage inventory, and handle payment and fulfillment logistics. |
| Social function | To show posts from people you follow, suggest new connections and groups, and calculate engagement metrics. |
| Security and legal | To prevent fraud, verify accounts, enforce our Terms of Service, and comply with legal obligations. |
| Monetization | To display personalized or non-personalized advertisements, depending on your subscription status (premium accounts may be ad-free). |
3. Data sharing and disclosure
We only share your information in the following circumstances:
- Between buyers and sellers: When a transaction is initiated, we share the buyer's shipping address and contact name with the seller to fulfill the order.
- With payment processors: We share transaction details (amount, currency, item description) with secure third-party payment gateways (e.g. Stripe, Paystack) to complete your purchase. We do not store your full card details.
- Legal compliance: We may disclose information if required by law or subpoena, or if we believe such action is necessary to protect our rights, safety, or that of our users.
4. Your choices and rights
- Access and correction: You can review and update your profile information at any time through the Profile settings screen in the app or web.
- Account deletion: You can permanently delete your account from the 1448 mobile app (see Section 5).
- Data portability: You may request a copy of the personal data we hold about you.
5. Account deletion policy
- In-app deletion (primary method): Open Settings in the 1448 mobile app, go to Account & data, then tap Delete account…. You must type DELETE (in all caps) and enter your current password to complete the request. When deletion succeeds, your account is removed and you will be signed out.
- Export your data first (optional): From the same Account & data screen you can download a copy of certain data associated with your account before you delete, using Download my data.
- Email request (if you cannot use the app): Email support@fourteenfortyeight.com from the address registered on your account with the subject line Account Deletion Request. We may ask follow-up questions to verify your identity.
- What happens to your data: After successful in-app deletion, your user account and associated personal content are removed from our active systems. We may retain certain information for a limited time where required for security, fraud prevention, dispute resolution, or legal obligations.
6. Contact
For privacy questions or requests, contact support@fourteenfortyeight.com. See also our Terms of Service.